Of Discounts, Charge Backs, and Junk Drawer Design


Troubleshooting real-life freelance conundrums.

What do you do when a client does a charge back? Should you discount during a crisis? How do you convince a client to stop demanding junk-drawer design? In this episode I answer 3 questions from freelance designers, share real-life answers by looking at how to solve the problems right now and ways to avoid dealing with them in the future, to help you respond well.


Change Your Mindset

Do You Want Fries With That?

Otter Dictation/Transcription App

Legal Letters

Counsel For Creators

Square Payment Processor

Stripe Payment Processor

Authorize Payment Processor



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